Customer Support

Agiboo uses an email and web-based Support Center to facilitate interaction with our clients. The Support Center can be contacted via this email account: support@agiboo.com or via the Agiboo Zendesk Web portal at https://agiboo.zendesk.com/home  (A one-time account set-up is necessary).

The Support Center is used to log and track all communication from customers including questions, bug reports and feature or change requests. When contacting Support, please describe the issue or request as fully as possible. It is helpful to include steps to reproduce an issue as well as screen shots or data that will help more efficiently troubleshoot the issue or answer the question. It also helps to make the email title meaningful, as it acts as the request subject.

Each request is assigned a separate ticket number which is used to identify the request.

Customers will receive email alerts when an update is made to a request.  A customer can reply back on an email  to interact with the Customer Support in a simple and convenient manner.

The Agiboo Support center is staffed during standard Netherlands business hours, 8:30-17:00 Central European Time (CET).